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Privacy Policy

This Privacy Policy describes how Kinnaris ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from kinnaris.com (the "Site"), or otherwise interact with our services (the "Services"). "You" refers to any user of our Services, whether a customer, visitor, or other individual.

By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our business or legal obligations. We will post any updates on this page and revise the "Last Updated" date accordingly.

What Information We Collect

We collect personal information in the following ways:

1. Information You Provide Directly

  • Contact Information: name, shipping and billing address, phone number

  • Order Information: order details, payment confirmation (excluding full card numbers)

  • Account Details: username, password

  • Customer Support: any messages or inquiries you send us

  • Shopping Behavior: products viewed, carted, or added to wishlist

2. Automatically Collected Data

We may collect usage data through cookies and tracking technologies, including:

  • IP address

  • Device and browser type

  • Pages visited and time spent

  • Referring URLs

  • Interaction data (e.g. clicks, scrolling)

3. Information from Third Parties

We may receive limited data from service providers (e.g., payment gateways, analytics tools), such as:

  • Transaction status

  • Device-related technical data

  • Website performance and traffic analytics

How We Use Your Information

We use your information to:

  • Process transactions and fulfill orders

  • Provide customer service and manage accounts

  • Send service-related updates (e.g., order confirmations)

  • Improve and personalize your experience

  • Prevent fraud or misuse

  • Conduct analytics and troubleshoot technical issues

  • Send marketing messages (if you’ve opted in)

Cookies

We use cookies to:

  • Store your preferences and login state

  • Analyze traffic and behavior on our Site

  • Enable essential functionality (e.g., shopping cart)

You may disable cookies through your browser settings, but certain Site features may not function properly as a result.

Sharing of Information

We may share your personal data only in the following situations:

  • Service providers: including those handling payment processing, order fulfillment, website hosting, and analytics

  • Marketing partners: only with your consent, to deliver targeted promotions

  • Legal obligations: if required to comply with applicable law, law enforcement, or to defend our rights

  • Business transfers: in connection with a merger, sale, or acquisition

We do not sell or rent your personal information.

User-Generated Content

If you leave reviews or publicly submit content via our Services, such content may be accessible by others. We are not responsible for how third parties use this information.

External Links

Our Site may link to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before submitting any information.

Data Security & Retention

We implement reasonable measures to protect your personal data. However, no system is 100% secure.

We retain personal information only as long as necessary for the purposes it was collected or as required by applicable laws.

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw your consent (where applicable)

To exercise your rights, please contact us via the contact form on our Site. We may require verification of your identity.

Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect data from anyone under this age.

International Data Transfers

Your personal data may be stored or processed outside your home country, including in countries that may not offer the same level of data protection. We take steps to ensure appropriate safeguards are in place for such transfers.

Contact

If you have questions or concerns regarding this Privacy Policy or how we handle your data, please use the contact form available on our website.